Hi, I’m Heike
I support organizations and their teams in achieving their goals and overcoming challenges—both in German and English, in person or digitally.
With over 15 years of experience in owner-managed companies across various growth phases, I accompany people in their personal and professional development. As an organizational designer, coach, and mediator, I combine agile work practices, solution orientation, and Nonviolent Communication (according to M. Rosenberg) to enable sustainable change.
My approach is process-oriented and individualized: Together with my clients, I develop tailored strategies that align with their goals.

Services
I support teams in finding answers to their key questions and successfully navigating challenges or conflicts. I firmly believe that continuous development and a constructive approach to difficult situations connect us, drive us forward, and bring us closer to our goals.
My focus is on developing self-organized ways of working that are tailored to the individual needs of each team. To achieve this, I design and facilitate customized workshop formats or apply proven methods from agile work and self-organization.
In my work, I empower and encourage participants to take an active role in shaping the process. This strengthens team performance, as teams learn to respond flexibly to change and resolve conflicts sustainably.
Organization Design & Development
I support companies, teams, and leaders in shaping structures and workflows to become more effective, adaptable, and future-ready. My approach aligns with the definition provided by the Organization Design Community (ODC): Organizational design is the deliberate shaping of structures, processes, and practices to align companies optimally with their strategy, environment, and goals.
At the company level, I guide organizations in designing modern work environments (New Work)—ranging from optimizing corporate structures and developing strategies to fostering self-organization. My focus is on creating work processes that meet both business demands and employees’ needs.
At the team level, I help teams collaborate more efficiently, resolve conflicts, and sustainably improve their teamwork.
For (future) leaders, I offer career, personal development, and resilience coaching. I support them in defining their role more clearly, making confident decisions, and leading sustainably in the long term.
Mediation
As a mediator, I help my clients view conflicts not as a confrontation but as a shared search for a viable solution. I assist participants in articulating their concerns in a way that ensures they are understood as intended. At the same time, I encourage active listening and mutual understanding—key prerequisites for sustainable solutions.
Once the framework is established, we begin with an initial topic that we define together and address with everyone’s agreement. We use the four steps of Nonviolent Communication (according to M. Rosenberg), supported by a structured, phased process and established communication guidelines. Once we find a (provisional) solution for one issue, we move on to the next—working systematically through all topics that matter to the participants.
In my mediation process, I help parties resume communication—especially when this seems impossible. I create a space where all concerns are heard and valued. Once the interpersonal connection is stable enough, we collaboratively develop objective, sustainable solutions.
Organizations
Teams
Individuals
Two-person conflicts
Groups
Potential Check-up
Let’s take a closer look at your organization! In a one-time, free 45-minute consultation or a short audit, I help you gain clarity about your vision and future goals. We’ll assess where you want to go, what obstacles stand in your way, and which first steps will truly move you forward.
This conversation not only provides orientation but also gives you a sense of how I work—and whether we’re a good fit. I look forward to getting to know you!

How I Support You
Change often starts small—with first experiments, trial runs, and prototypes. This requires courage and a space where it’s safe to try something new. Together, we create exactly that space, where change isn’t just conceptualized but tested.
From my experience, change works best when it involves the entire organization—as many people as possible should have the opportunity to contribute. For me, participation doesn’t mean that everyone must make every decision, but that anyone who wants to be involved has the chance to do so.
I see my role as designing this space with you, developing structures, and gradually expanding the circle of influence—clearly, effectively, and without chaos.
Who I Work With to Drive Change
In daily operations, there’s often little time to focus on the future of the company. But at some point, the question arises: Do we simply continue as before, or do we actively shape the future?
I prefer working with organizations that don’t just focus on their daily business but also think ahead. The question that drives me is: What is this change for? The core business—what keeps things running day-to-day—is important, but the purpose of change matters even more to me.
I particularly enjoy supporting owner-managed businesses and organizations where founders or leaders are actively shaping the company. I love working with people who are eager to develop their organization consciously. For me, company size is secondary—what matters is that leaders and teams are open to trying new approaches.
One thing that’s especially important to me: Change is most successful when as many people as possible can participate. For me, participation doesn’t mean that everyone must make every decision, but that anyone who wants to be involved has the opportunity to do so. I see my role as creating this space with you, developing structures, and gradually expanding the circle of influence—clearly, effectively, and without chaos.
Let’s talk—I’m curious to hear your story and explore how we can drive meaningful change together.
Cases
Here, you can get an impression of some of my projects. You’ll find more in-depth insights on my blog.
Toggle content goes here, click edit button to change this text.
Toggle content goes here, click edit button to change this text.
Toggle content goes here, click edit button to change this text.
Toggle content goes here, click edit button to change this text.
Customer Testimonials

Background
I’ve always been fascinated by how things interconnect and how our actions influence outcomes. That’s why I first studied (Human) Geography and gained initial experience in international cooperation in Malawi. There, I discovered my passion for teams and collaboration—an area that has captivated me ever since.
After working in the startup world at i-potentials and optivo (now optimizely), I took on the role of Head of HR at mymuesli in 2015. There, I shaped HR strategy, supported the transition to greater self-organization, and implemented agile processes in the HR department.
Since 2019, through Heike Ehmann Coaching & Mediation, I have been guiding organizations, teams, and individuals through change processes. In 2021, I founded your life matters GmbH to further expand this work.
Trainings & Skillset
• 2024 | Advanced Team Mediation – klären & lösen
• 2024 | Agile.Coach CAL Training – agile.coach
• 2022 | GO BEYOND PROJECT: Native in Change
• 2020-2021 | Knot Solutions: Team Mediation with Nonviolent Communication (M. Rosenberg), Empathic Mediation with Nonviolent Communication (M. Rosenberg), Basic Course in Nonviolent Communication (M. Rosenberg) – Akademie Blickwinkel
• 2019 | Certified Scrum Master – agile.coach (Scrum Alliance)
• 2019-2020 | Solution-Focused Brief Coaching & Team Coaching – SolutionSurfers
Process
Every collaboration begins with an initial introduction. In this conversation, we clarify what you need, what your goals are, and how I can best support you. From there, we define a clear project scope, followed by a tailored proposal—then we get started.
Introduction
In an initial video call (15–90 minutes), we discuss:
- Your concerns and initial goals
- Framework conditions such as budget, billing modalities, and timeline
Contracting the Assignment
Once we agree to work together, billing begins at the agreed hourly rate.
- We dive deeper into the task and define the desired outcome—the point at which my role is complete.
- We schedule the kick-off for the change process.
Collaboration
The support is customized to your needs and may include the following formats:
- Designing and facilitating workshops
- One-on-one coaching
- Training sessions
- Moderation, facilitation, and shadowing of meetings
Contact

You can schedule an appointment via the button below. Alternatively, you can reach me here:
E-Mail: heike@yourlifematters.de
Phone: 0163 4662151
LinkedIn: Heike Ehmann
Instagram @yourlifematters.de
Meet for a Virtual Coffee
Let’s have an informal conversation. In a 15-minute introductory call, we can see if we’re a good fit and decide whether to move forward with a project scope discussion.
Feel free to book an appointment here. Maybe we’ll already gain some initial clarity about a potential collaboration. I look forward to it!